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short term loans

Frequently Asked Questions

Pre-Application

What Is a credit Broker

A credit broker is a company or individual that helps people find credit, such as a loan, by comparing different options and introducing them to a suitable lender. A credit broker must be authorised and regulated by the Financial Conduct Authority (FCA) and follow certain rules to protect consumers. You can check if a credit broker is authorised by searching the Financial Services Register

What Is an Instalment Loan?

Unlike a short term loan, the instalment loan product is usually a higher value loan typically £400 to £5000. The instalment loan is also paid back over longer periods of 3 to 24 months and incurs a smaller interest rate than a short-term loan

Can I Apply for a Loan?

To be eligible for applying, you need to meet the following criteria: you are at least 18 years old, you reside in any part of the UK (England, Scotland, Wales, or Northern Ireland), you have a job and earn a regular income that is paid into a valid bank account that can handle direct debits

How Do I Apply for a Loan?

Complete our quick and easy online form and just click ‘Get A Loan Quote’. If you are approved, you will be transferred to the lender’s website to complete the process. Your lender may ask some additional questions not captured on our application form. You then sign your loan agreement online and if approved will receive your loan from your lender

How Much Can I Borrow

Loan amounts range from £100 – £5000. You should always be very careful before applying for credit and you should never borrow more than you need or can afford to pay back

What Information Do You Need From Me?
You will need to provide the following information: details of employment, your bank account and debit card details (including the sort code and account number), and your address history for the last three years. You also must provide details of your income and expenditure, including any current financial commitments
Lenders require us to collect this sensitive information so that they can complete checks in line with responsible lending and to assess if the loan repayments will be affordable for you. We do not have the ability to take any money from your account
What Information Do You Need From Me?
You will need to provide the following information: details of employment, your bank account and debit card details (including the sort code and account number), and your address history for the last three years. You also must provide details of your income and expenditure, including any current financial commitments
Lenders require us to collect this sensitive information so that they can complete checks in line with responsible lending and to assess if the loan repayments will be affordable for you. We do not have the ability to take any money from your account
Do You Use Credit Agencies Or Credit Scoring?
We will not perform a credit check. Lenders will complete a soft search when assessing your eligibility for a loan, if you accept a lender’s loan offer, they will perform a hard credit search
What Is a Soft Search?
There are two types of checks lenders can do when you apply for credit – hard and soft
– Soft credit checks don’t affect your credit score. These are usually used by lenders or comparison sites to check your eligibility before applying, to indicate if your application will be successful
– Hard credit checks could affect your credit score. These are used when you apply for credit and will show up on your credit report. Too many in a short space of time could negatively impact your credit score
Avoid making too many applications for products such as credit cards or loans
What Is a Hard Search?

A hard search is a type of credit check that happens when you apply for credit or a service that requires a credit agreement. It is a detailed look at your credit report and score by a potential lender or provider. A hard search leaves a mark on your credit report that other companies can see, and it may affect your credit score and your chances of getting approved for credit in the future

Is It Possible To Borrow Money to Pay Off Existing Debt?

You may be able to use a loan to clear other debts, but we strongly recommend that you think carefully about your situation and whether you can afford it. We also urge you to consider the long-term impact of your financial decisions

Do You Charge Any Fees for Your Service?

No, we never charge a fee, our system is free to use, we may recieve a very small commission from the lender if a loan application is successful

APR Explained
The term APR stands for annual percentage rate. It is used to help you understand what the total cost of borrowing would be over a year. It’s a way to show you the real cost of borrowing, including interest and any fees or charges
In general, the lower the APR, the better it is for you. This is because you pay less for borrowing overall. But it’s important to consider how long you’ll be borrowing for and how flexible the credit is too. Short-term loans are normally taken over a maximum term of 60 days, so APRs are not the best way to measure how competitive rates are. Our lenders prefer to focus on the amount you pay back in total rather than APR. If an APR is representative, that means the rate shown is what is being offered to most people who apply (at least 51%)
Can I Apply For A Loan If I Have Bad Credit?
Absolutely, many of our lenders will consider applicants with less than perfect credit histories
Can I Apply For A Loan If Im Unemployed?
Getting a loan may be difficult if you do not have a job. Many lenders will reject your application if you do not earn a regular income from work.

Post-Application

What Does Provisionally Approved Mean?
Provisionally approved means that a lender has given you a conditional offer of a loan, based on some preliminary information that you have provided. It does not guarantee that you will get the loan, as the final approval will depend on a more thorough check of your credit history and other factors
How Fast Can I Get My Money?
Times will vary based on the lender you have been matched to and the loan product type you are seeking. Using short-term loans as an example, in many cases loan decisions can take as little as 10 minutes. If your bank does support Faster Payments, funds will be sent to your account the same day as approval so long as you’re approved by 14:30
How Will I Get My Money?
It will be paid directly into your bank account
How Do I Pay Back My Loan?
The vast majority of loan repayments are automatically taken from your bank account on your pre-agreed repayment dates using continuous payment authority
What Are My Rights To Cancel?
If for any reason you choose to cancel your loan please refer to the loan agreement sent to you by your lender, cooling off periods and lender cancellation policies may vary
What If I Have Difficullties paying?
If you feel you won’t be able to make your next repayment, please don’t worry, contact your lender as soon as possible. The sooner they know there’s a problem, the sooner they can start to help. They don’t tell people off – they’ll do whatever they can to make things easier! You’ll probably be surprised how understanding they are, so don’t be afraid – just pick up the phone now 
Alternatively, if you’re worried about things and want more information about how to manage your money, there are a number of free and independent organisations which can help:
  • StepChange 0800 138 1111. Free advice on debt problems and finding the best solution for you
  • MoneyHelper. Offers free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available
  • National Debtline 0808 808 4000. Free, confidential debt advice service run by the Money Advice Trust
How Do I Stop Receiving Emails And Text Messages From Your Company?
If you are receiving email and text messages from our company it is because the marketing permission box was checked when you submitted your application
If you wish to opt out, please click on the unsubscribe link in one of our emails or reply ‘STOP’ to one of our text messages. Alternatively visit our home page and click on the SMS Opt Out link at the bottom of the page. After unsubscribing we will then discontinue sending you messages as soon as technically feasible. In most cases within 48hrs
Why Was My Application Declined?
If we are unable to find you a loan today, for security reasons, lenders don’t share with us exactly why they’ve declined your application. There are a few things lenders look at when deciding, and below are some examples which might help you understand your outcome today:
  • You do not meet the eligibility criteria of the lender, such as age, income, employment, residency, or homeownership
  • Your level of disposable income is too low to afford repayments
  • You have provided incorrect or incomplete information on your loan application
  • You have made multiple loan applications in a short period of time
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